Custom Services
Agreement (SLA)
Get a custom‑drafted services agreement that sets clear scope, deliverables, service levels, fees, IP, confidentiality, liability, and more.
Agreement Details
Professional services agreement with SLA provisions tailored for South African service providers.
Who Is This For
Service providers engaging clients for ongoing or project-based services—including IT services, consulting, marketing, maintenance, support, and any professional services requiring defined deliverables and SLAs.
Tailored To Your Needs
After purchase, you'll complete a questionnaire so we can customise the agreement for your services—including scope, deliverables, service levels, payment terms, and liability provisions.
Prepared By Experts
Drafted by a South African attorney with 12+ years experience in commercial contracts, ensuring your agreement protects both provider and client interests.
One-time investment, unlimited use
Express Processing
Why This Custom Services Agreement Works
Professional, enforceable, and tailored. Here’s what you can expect in every custom services agreement.
Tailored SOWs & SLAs
Use statements of work and clear service levels.
Balanced Risk
Fair liability limits and indemnities for both parties.
Clear Deliverables
Deliverables, timelines, and acceptance criteria set out clearly.
IP & Confidentiality
Ownership/licensing and confidentiality protections.
Change Control
Mechanisms to manage scope changes smoothly.
Amendments & Support
A round of amendments included, with optional consults for extra support.
Join 6000+ Businesses Who Trust Us
Don't just take our word for it. See what our satisfied clients have to say about our legal services.
Meet Some Of Your Expert Team
A group of attorneys, legal professionals and support staff that are pretty epic.
Tamara
Legal Professional
Lawyer with over 20 years practising experience
Alicia
Legal Professional
Lawyer with over 10 years practising experience
Johanna
Legal Professional
Lawyer with over 10 years practising experience
Ayesha
Legal Professional
Lawyer with over 12 years practising experience
Geraint
Legal Professional
Lawyer with over 12 years practising experience
Kyle
Legal Professional
Lawyer with over 14 years practising experience
Drew
Legal Professional
Lawyer with over 25 years practising experience
Chris
Legal Professional
Lawyer with over 20 years practising experience
Antonella
Legal Professional
Lawyer with over 14 years practising experience
FAQs
Total
ZAR 6,800.00