Question 1

What exactly does this policy comprise?

Accepted Answer

Our custom POPI Act Workplace Policy is a solution custom fitted to your business needs, and is a Policy which binds your staff members in terms of the POPI Act with regard to at least the following:

• The principles pertaining to the lawful processing of personal information;
• What personal information of your customers/clients they might come into contact with in your workplace;
• How such personal information may be treated internally, stored and processed;
• What such personal information may be used for;
• Who with, and in what circumstances, this personal information may be shared.

Question 2

How does this differ from a POPI Policy for external parties?

Accepted Answer

A Workplace Policy governs how your employees handle personal information internally, while a POPI Policy (also known as a Privacy Policy) informs external parties how your organisation collects and uses their data. Many organisations need both. We also offer a [POPI Policy for external parties](/southafrica/southafrica-custom-popi-policy) if you need that as well.

Question 3

How long does delivery take?

Accepted Answer

Standard delivery is 3 business days from when we receive your completed questionnaire. If you need your Workplace Policy sooner, we offer an Express Delivery option which guarantees delivery within 1 business day. You can select Express Delivery as an add-on during checkout.

Question 4

What if I need changes to my policy?

Accepted Answer

Your order includes 2 rounds of revisions at no additional cost, which must be requested within 1 week of receiving your draft. This ensures you have ample opportunity to review the document and request any adjustments. Additional revision rounds beyond this can be arranged at a nominal fee.

Question 5

Who will draft my Workplace Policy?

Accepted Answer

Your POPI Workplace Policy will be prepared by a qualified South African attorney with a minimum of 12 years of post-qualification experience in data protection and POPIA compliance. Our attorney specialises in workplace policies and employee data handling.

Question 6

What information will I need to provide?

Accepted Answer

After purchase, you'll receive a detailed questionnaire asking about your organisation structure, the types of personal information your staff handle, your data storage and processing methods, access controls, and any industry-specific requirements.

Question 7

Will my policy comply with POPIA?

Accepted Answer

Yes. Your POPI Workplace Policy will be drafted to comply with the Protection of Personal Information Act (POPIA) and related workplace legislation. Our attorney ensures all required provisions are included and the policy is ready for implementation.

Custom POPI Act Workplace
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Custom POPI Act WorkplacePolicy